{"id":11,"date":"2026-05-21T16:40:45","date_gmt":"2026-05-21T08:40:45","guid":{"rendered":"https:\/\/startersites.io\/blocksy\/e-bike\/?page_id=11"},"modified":"2026-05-29T17:33:13","modified_gmt":"2026-05-29T09:33:13","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/www.viewx3d.com\/index.php\/warranty-policy\/","title":{"rendered":"Warranty"},"content":{"rendered":"\n<h1 class=\"wp-block-heading has-text-align-center\"><strong>Warranty<\/strong><\/h1>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center\"><strong>1. Legal Disclaimer \u2013 Crowdfunding Participation<\/strong><strong><\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">By pledging to this campaign, you acknowledge and agree that:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This project is a crowdfunding campaign intended to support the development and production of a new product. You are not purchasing a ready-made retail product.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All rewards are offered as <strong>future product deliveries<\/strong>&nbsp;based on best-effort manufacturing and fulfillment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You understand and accept that crowdfunding projects involve inherent risks, including but not limited to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Manufacturing delays<\/li>\n\n\n\n<li>Component shortages<\/li>\n\n\n\n<li>Shipping delays<\/li>\n\n\n\n<li>Regulatory or certification adjustments<\/li>\n\n\n\n<li>Design refinements during production<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We commit to transparent communication throughout the entire process.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center\"><strong>2. Refund Policy<\/strong><\/h1>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2.1 Before Campaign Completion<\/strong><strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Backers may request a cancellation and refund <strong>before the campaign ends<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Refund requests must be submitted via the Kickstarter messaging system or official support email.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Approved refunds will be processed according to Kickstarter\u2019s payment handling policies.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2.2 After Campaign Completion<\/strong><strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once the campaign has successfully ended, all pledges are considered <strong>final and binding contributions<\/strong>, and are generally non-refundable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Exceptions may apply only under the following conditions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The project is officially cancelled by the creator<\/li>\n\n\n\n<li>The product cannot be manufactured due to unforeseen constraints<\/li>\n\n\n\n<li>The project becomes materially impossible to fulfill<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">In such cases, refunds will be issued based on remaining available project funds after reasonable deductions for development and administrative costs already incurred.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2.3 Important Note<\/strong><strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Due to the nature of crowdfunding, funds are immediately allocated toward:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Research &amp; development<\/li>\n\n\n\n<li>Tooling and manufacturing setup<\/li>\n\n\n\n<li>Component procurement<\/li>\n\n\n\n<li>Logistics preparation<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Therefore, refunds after production has begun may not be possible.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center\"><strong>3. Shipping Policy<\/strong><\/h1>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3.1 Estimated Delivery<\/strong><strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Estimated delivery timelines are provided based on current production forecasts and best available information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, delivery dates are <strong>estimates only<\/strong>&nbsp;and may be subject to change.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3.2 Possible Delays<\/strong><strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Delays may occur due to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Manufacturing complexity<\/li>\n\n\n\n<li>Component supply chain issues<\/li>\n\n\n\n<li>Quality control improvements<\/li>\n\n\n\n<li>Customs clearance procedures<\/li>\n\n\n\n<li>International logistics disruptions<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We will actively notify all backers of any material changes.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3.3 Shipping Responsibility<\/strong><strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Backers are responsible for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Providing accurate shipping information<\/li>\n\n\n\n<li>Responding to address confirmation requests<\/li>\n\n\n\n<li>Any customs duties or import taxes required by local authorities (if applicable)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center\"><strong>4. Return, Replacement &amp; DOA Policy<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">We stand behind product quality and offer support for defective or damaged units.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4.1 Eligible Cases<\/strong><strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We accept return or replacement requests only for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Product arrives damaged during shipping<\/li>\n\n\n\n<li>Manufacturing defects<\/li>\n\n\n\n<li>Dead on Arrival (DOA) units<\/li>\n\n\n\n<li>Functional failure under normal use conditions<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4.2 Reporting Period<\/strong><strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All issues must be reported within:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>14 days from the date of delivery<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Requests submitted after this period may not be eligible for replacement.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4.3 Proof Requirements<\/strong><strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To process any claim, backers must provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Clear photo or video evidence<\/li>\n\n\n\n<li>Description of the issue<\/li>\n\n\n\n<li>Order \/ backer information<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4.4 Resolution Options<\/strong><strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the case, we may provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Replacement unit<\/li>\n\n\n\n<li>Replacement parts<\/li>\n\n\n\n<li>Repair instructions or technical support<\/li>\n\n\n\n<li>Partial or full replacement (at our discretion)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4.5 Non-Eligible Cases<\/strong><strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This policy does NOT cover:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Change of mind<\/li>\n\n\n\n<li>Buyer\u2019s remorse<\/li>\n\n\n\n<li>Improper installation or usage<\/li>\n\n\n\n<li>Damage caused by misuse, accidents, or unauthorized modifications<\/li>\n\n\n\n<li>Cosmetic issues that do not affect functionality<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center\"><strong>5. Limited Warranty<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">All products include a <strong>12-month limited warranty<\/strong>&nbsp;starting from the date of delivery.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5.1 Warranty Coverage<\/strong><strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This warranty covers:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Manufacturing defects<\/li>\n\n\n\n<li>Hardware failure under normal operating conditions<\/li>\n\n\n\n<li>Electrical or component malfunctions not caused by user error<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5.2 Warranty Exclusions<\/strong><strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The warranty does not cover:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Accidental damage<\/li>\n\n\n\n<li>Misuse or improper handling<\/li>\n\n\n\n<li>Unauthorized repairs or modifications<\/li>\n\n\n\n<li>Normal wear and tear<\/li>\n\n\n\n<li>Damage caused by power surges, water, or external factors<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5.3 Warranty Service<\/strong><strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the situation, we may provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Replacement parts<\/li>\n\n\n\n<li>Full product replacement<\/li>\n\n\n\n<li>Repair service guidance<\/li>\n\n\n\n<li>Remote technical support<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">All warranty decisions are made at the discretion of the support team after issue evaluation.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center\"><strong>6. Limitation of Liability<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">To the maximum extent permitted by applicable law:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We are not liable for indirect, incidental, or consequential damages<\/li>\n\n\n\n<li>We are not responsible for data loss or third-party system incompatibility<\/li>\n\n\n\n<li>Our total liability shall not exceed the amount of the original pledge<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center\"><strong>7. Communication &amp; Updates<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">We are committed to maintaining transparent communication with all backers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We will provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Regular production updates<\/li>\n\n\n\n<li>Manufacturing progress reports<\/li>\n\n\n\n<li>Shipping timeline updates<\/li>\n\n\n\n<li>Issue resolution notices<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">All official updates will be published through the Kickstarter campaign page.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center\"><strong>8. Acceptance of Terms<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">By backing this project, you confirm that:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You agree to these terms as a condition of your pledge<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You have read and understood all policies above<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You acknowledge the risks associated with crowdfunding<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Warranty 1. Legal Disclaimer \u2013 Crowdfunding Participation By pledging to this campaign, you acknowledge and agree that: This project is a crowdfunding campaign intended to support the development and production of a new product. You are not purchasing a ready-made retail product. All rewards are offered as future product deliveries&nbsp;based on best-effort manufacturing and fulfillment. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"blocksy_meta":{"content_style_source":"inherit","content_style":"wide","vertical_spacing_source":"inherit","content_area_spacing":"both","page_structure_type":"type-3","styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Warranty - ViewX3D<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.viewx3d.com\/index.php\/warranty-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Warranty - ViewX3D\" \/>\n<meta property=\"og:description\" content=\"Warranty 1. 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